Warranty & Service


C.K.C. Warranty

Thank you so much for replacing my grandson's knife that broke. I'm sure he'll have many years to use this knife.  The best thing is your note to me showing me your personal interest .  That note will also go to my grandson to treasure.  Thanks again !!  Carl St Denny

With Colonial Knife warranty, simply return it with store receipt or a copy of your warranty card and your knife will be repaired or replaced FREE of charge

 currently sold product line and vintage knives

Colonial Knife offers a lifetime limited warranty, however, many of the vintage knife parts are no longer available and therefore we can only offer a limited warranty service on vintage products.

Vintage knife warranty-due to the lack of components for the vintage knives, Colonial Knife is only able to offer basic warranty service that include sharpening, cleaning, oiling and polishing of your Colonial Knife heirloom

Should you wish to have your Colonial Knife heirloom fully restored to like new condition, please contact Mr. Bill Deshives at our official restoration and repair center. Mr. Deshives, a custom knife maker is authorized by Colonial Knife to  restore, rebuild and refurbish vintage Colonial Knife knives, fees do apply, however, you will love his work.

 

The link to his site is listed below. 

Restore your Colonial Knife® heirloom to like new condition a service offered by

Mr. Bill Deshives 

Email : Click Here to contact Bill

Message from Bill: Please note: I try to answer ALL emails! If you have used the email link, and have not gotten a response, please email me directly at: mickeybeep@aol.com        Sincerely, Bill Deshives 

Mailing Address :

Bill DeShives

875 W. Poplar Ave.

Suite 23 #364

Collierville, TN 38017

 

 

For warranty on your non-vintage Colonial Knife, please return  product with the sales receipt or a copy of your warranty card to:

Customer Service

Colonial Cutlery International, Inc.

P.O. Box 110, East Greenwich, RI 02818

 

Please Note:  International Shipping Fee for warranty service sent by United States Postal Service.